Technical service – Our 24 hours promise
In case of defective parts or technical problems we will quickly find a solution. All you have to do is call us or send us an e-mail. Briefly describe the problem and give us the names of the components and the vehicle/machine type. That is all. We will ensure that you receive a replacement as soon as possible. The advantage for you: You can wait for the spare part before returning the defective device to us. This reduces downtime to a minimum.
That's just how easy good service can be!
That's just how easy good service can be!
- Call the hotline
- A replacement part will be on its way to you within 24 hours
- Send the faulty unit back to us
- We check the damage and calculate the repair costs
- Repair or keep the replacement, you decide
What we can do for you!
Our 24h promise
Need a replacement device? No problem. Shipping and customs formalities. We can take care of it all to save you time.
Technical hotline
From technical advice to trouble-shooting, whatever it's about. Call us. Our experts will be happy to help. Professional and capable.
Returns
Simple and straight-forward procedures for returning faulty components. Find out how it works here.